COVID-19 has created challenges as a business we hadn’t ever expected, working under the umbrella of Openreach and the business status classified as a ‘Key Worker’ industry, BNE has risen to the challenge. We have implemented additional measures to protect the workforce and members of the public with guidance and advice from the Government, Openreach and our customers. We would like to thank all of our employees for their commitment and perseverance in difficult and unprecedented times, it is gratefully appreciated.